Job Details

Administrative Assistant
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Position Number: 1679510
Location: Boston, MA
Position Type: Business - Business Law

Administrative Assistant

About Northeastern:

Founded in 1898, Northeastern is a global research university and a world leader in experiential learning. The same commitment to connecting with the world drives our use-inspired research enterprise. The university offers a comprehensive range of undergraduate and graduate programs leading to degrees through the doctorate in nine colleges and schools. Our campuses in Charlotte, N.C., San Francisco, Seattle, and Toronto are regional platforms for undergraduate and graduate learning and collaborative research. Northeastern pursues advanced research in security and materials at the Innovation Campus in Burlington, Massachusetts, and in coastal sustainability at the Marine Science Center in Nahant, Massachusetts.

About the Opportunity:
Founded in 1922, the D'Amore-McKim School of Business at Northeastern University offers a unique model of business education that purposely blends innovative classroom learning with real-world business application. At the undergraduate level, both the BS in Business Administration and the BS in International Business programs offer students the opportunity to develop into highly motivated business leaders. Graduate students and corporate learners can choose from several different certificate and full-time and part-time MBA and MS programs designed to enable motivated professionals to accelerate their success in business. The school is committed to embedding a global mindset into all of these programs, as well as in its research and outreach activities.

Responsibilities:
The Administrative Assistant coordinates and directs the flow of advising and office services for 4000+ students on behalf of the Associate Dean, Assistant Dean, and other Administrators, as well as a team of professional advising staff. This position is essential to the smooth functioning of the office. By providing support services, this frees up the advising staff to carry out their primary function of advising students. The efficient and accurate dispensing of information and the monitoring of student inquiries is a significant responsibility. The person in this position is the first contact any individual has with the D'Amore-McKim School of Business, Undergraduate Programs, and in many cases the University. It is a highly visible and at times an extremely hectic and demanding position. Special care must be taken to develop a successful and rewarding relationship with each client. This individual serves as the front desk customer service representative who assists in overseeing the daily office functions of the Undergraduate Programs Office, at the D'Amore-McKim School of Business. The Administrative Assistant will provide firm and cohesive direction to all customers while maintaining an office atmosphere responsive to student needs. Position requires thorough knowledge and understanding of D'Amore-McKim School of Business and university policies and procedures and staying up to date on the same. This person must ensure that the student-centered unit is effectively run and is charged with making the student experience a positive one. This position requires the ability to handle many situations with tact and efficiency, including those that are urgent in nature.

Qualifications:
A minimum of two years of office experience is required. Associate's Degree required; Bachelor's Degree

preferred. Previous experience in a higher education is a plus. The successful candidate will:

Possess the ability to successfully function in a fast-paced environment with strong prioritization, organizational and administrative skills.

Have excellent computer skills (Microsoft Office Suite) and the flexibility to adapt to new technology and various computer/software applications.

Ability to access and research information via the Internet and respond to telephone inquiries.

Extremely strong oral and written communication and interpersonal skills.

Be able to communicate an interact effectively with diverse backgrounds and across multiple levels.

Value and provide confidentiality around sensitive issues and determine appropriate levels of communication around sensitive information.

Display self-motivation and initiative and the ability to work independently.

Demonstrate dependability, strong work ethic and the ability to make some independent decisions.

Represent the Undergraduate Office in a professional manner and work successfully with college age students

Preferred Qualifications:

Salary Grade:
51

Additional Information:

Northeastern University is an equal opportunity employer, seeking to recruit and support a broadly diverse community of faculty and staff. Northeastern values and celebrates diversity in all its forms and strives to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion.

All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.

To learn more about Northeastern University's commitment and support of diversity and inclusion, please see www.northeastern.edu/diversity.

To apply, visit https://careers.pageuppeople.com/879/cw/en-us/job/501993