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Accountant I - Student Accounts
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Position Number: 5649161
Location: Worcester, MA
Position Type: Business and Financial Management

Accountant I - Student Accounts

Category: Clerical/Office Support
Department: Business Office
Locations: Worcester, MA
Posted:
Closes: 9/25/2024
Type:
Position ID: 180920

General Statement

Provide excellent customer service and general accounting support of student receivables in a fast paced environment. Process, maintain and reconcile subsidiary accounts related to student receivables to include various third-party receivables. Accountant I will assist the Student Accounts Manager in monitoring and maintaining student accounts.

Supervision Received

Reports to Student Accounts Manager

Supervision Exercised

Supervise part time staff as assigned

Duties and Responsibilities

Excellent customer service skills and extreme attention to detail. A front line position interacting with students, parents, third party vendors and other offices on campus on a daily basis year round. Assist students daily with questions. Research student accounts in the Student Billing, Registrar, and Financial Aid modules in Jenzabar/CX to resolve discrepancies with student accounts.
Monitor, maintain, process and reconcile all third-party and grant funded accounts receivable records to include but not limited to Mass Rehabilitation, Veteran Administration, miscellaneous military and MEFA/Uplan. This will include working closely with other offices within the college, creating and maintaining spreadsheets, entering awards to financial aid entry, preparing and sending invoices for payment, posting payments to student accounts, reconciling outstanding accounts receivable balances, and monitoring credit balances of third-party payments for the proper refund action. Will train as back up for additional third-party billing.
Assist the Student Accounts Manager in the process of class drop for non-payment in a timely manner according to college policy.
Assist in the due diligence process according to college and state policies and add contacts to student accounts.
Place holds on and remove holds from student accounts according to policy.
Assisting with scanning student documents and linking documents to specific student accounts as needed into ImageNow, the college's document scanning system.
Process daily deposits to revenue accounts in Jenzabar/CX for both student and non student accounts.
Daily monitoring of third-party student payment system to include E-Checks, credit card payments, bounced checks and credit card refunds.
Actively support the teaching and learning process; practicing honesty and integrity in and
out of the classroom; strive to create and support a student-centered environment while
fostering academic innovation and excellence.
Work actively with other areas of the college to ensure a spirit of college wide collaboration,
collegiality, civility, and teamwork. Respect the function of dissent in an academic
institution while advancing a collegial atmosphere of campus collaboration.
Embrace the ideals of diversity and inclusiveness and support the equal rights of all people by advancing the understanding and appreciation of differences including age, race, gender, ability, religious convictions, socio-economic status, ethnic heritage, or sexual orientation.
Provide flexible, responsive and high quality service to all, be they students, community, or staff. Continuously assess processes and procedures and revise accordingly.
Perform other duties as assigned.

Job Requirements:
Minimum Qualifications

Applicants must have at least (A) one year of full-time, or equivalent part-time, professional experience in accounting or auditing, or (B) two years of full-time, or equivalent part-time, paraprofessional experience in accounting or auditing, or (C) any equivalent combination of the required (A) experience and the substitutions below.

Substitutions:

An Associate's or higher with a major in accounting, business administration or business management may be substituted for the required (A) experience.*
Successfully completed education in accounting or business administration in a recognized business school or school of accounting may be substituted for the required (A) experience on the basis of one year of such education above the high school level for six (6) months of the required (A) experience.*

*Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.

Note: No substitution will be permitted for the required (B) experience.

*Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.

Preferred Qualifications

Associate Degree or higher in Accounting
2 years accounting experience in an office environment
MS Office experience with a proficiency in Excel
Higher Education experience
Bank teller or cashiering experience
Excellent oral and written communication skills
Third Party Billing experience

Additional Information:
Quinsigamond Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, ethnicity, gender, disability, religion, age, veteran status, genetic information, gender identity or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and college policies. The College prohibits sexual harassment, including sexual violence. Inquiries or complaints concerning discrimination, harassment, retaliation, or sexual violence shall be referred to the College's Affirmative Action and/or Title IX Coordinator, the Massachusetts Commission against Discrimination, the Equal Employment Opportunities Commission or the United States Department of Education's Office for Civil Rights.

Quinsigamond Community College will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

Diversity, inclusion, and equity are core values at Quinsigamond Community College. We are passionate about building and sustaining an inclusive, respectful, and equitable environment for all students, staff, and faculty. Every member on our college campus enriches our diversity. We support inclusion and are dedicated to ensuring equity in access to opportunities.

Quinsigamond Community College is an equal opportunity/affirmative action employer. Members of underrepresented groups, minorities, women, veterans, persons with disabilities, and all persons committed to diversity and inclusive excellence are strongly encouraged to apply.

Successful applicants will be required to complete a Criminal Offender Record Information (CORI/SORI) request.

To apply, visit http://qcc.interviewexchange.com/jobofferdetails.jsp?JOBID=180920