Job Details

SEVIS Coordinator & Data Analyst
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Position Number: 5747203
Location: Philadelphia, PA
Position Type: Computer and Information Technology

SEVIS Coordinator & Data Analyst

University Overview

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn's distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America's Best Large Employers in 2023.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.

Posted Job Title
SEVIS Coordinator & Data Analyst

Job Profile Title
Data Analyst C

Job Description Summary
The SEVIS Coordinator and Data Analyst at ISSS is responsible for ensuring the accuracy and integrity of data within iPenn and SEVIS. This role oversees SEVIS registration, managing data through quality control, cleanup, integration, and analysis within iPenn, and ensuring it aligns with other Penn systems to maintain high levels of compliance. Additionally, the position involves analyzing both automatic and manual data processes to identify issues and implement practical improvements.
Key duties include monitoring alerts within the SEVIS database and iPenn system, addressing errors at the system level, contacting ISSS clients as necessary, and assigning follow-up tasks to ISSS staff. The role also involves configuring templates and automated workflows to handle various combinations of incoming data, moving rule-based processing into automated workflows to allow ISSS staff to focus on more nuanced immigration issues.
The Data Analyst analyzes SEVIS reportable data from iPenn, Banner records, and Penn other central record systems to identify and correct reporting gaps. This role proactively monitors and addresses batch errors, collaborating with the ISSS team to identify root causes and implement process adjustments. Additionally, this position generates case processing reports to support internal fee verification and ensure accurate revenue collection.
The role also includes generating routine and ad hoc reports to meet the business needs of ISSS and the Penn community, as well as creating and managing the ISSS connection to Penn's Data Warehouse and other data analysis tools. This involves presenting ISSS data in an interactive format to stakeholders and generating diagrams to illustrate data flow among systems, identifying problem areas, and proposing alternatives.
The Data Analyst liaises with other central Penn units that handle the international population on campus, including student records, the Registrar, NGSS, ISC Penn Community, and Integrations. They are responsible for understanding and maintaining existing processes, closing gaps, and matching existing data to propose and validate potential future process improvements or system conversions.

Job Description

Job Responsibilities

Ensures the accuracy and integrity of data within iPenn and SEVIS, overseeing SEVIS registration and managing data through quality control, cleanup, integration, and analysis.
Act as DSO/ARO, monitor alerts and data issues within SEVIS and iPenn, identify causes of such issues, contact ISSS clients, and distribute tasks to ISSS staff, and find ways to reduce or eliminate the issues.
Configure templates and automated workflows to handle varying possible combinations of incoming data. Move rule-based processing into automated workflows, in order to allow more ISSS staff time to be spent on more nuanced immigration issues.
Analyze SEVIS reportable data from iPenn, Banner records, and Penn other central record systems to identify and correct reporting gaps. Liaise with other central Penn units that handle international population on campus, including student records, Registrar, NGSS project, ISC Penn Community and Integrations.
Generate routine and ad hoc reports and diagrams to meet ISSS business needs and requirements from Penn community. Test and implement software tools to present data in interactive formats. Generate case or fee processing reports and support internal data audit for staff efficiency.
Process eForms as a DSO/ARO, manage website content updates, update batch email templates, create e-form templates, standardized reports, and questionnaires to support the needs of the ISSS office and the Penn community.
Other duties and responsibilities as assigned.

Qualifications

REQUIRED: Bachelor's degree in a technical or business-related discipline and 2-3 years of directly related experience; proficiency with databases and relational database design; advanced technical skills with SQL and Excel; excellent organizational, analytical, and problem solving skills; excellent oral and written communication skills; the ability to learn and work independently in a collaborative environment, apply new technologies and business rules quickly, and problem solving to propose technical solutions for reducing data/system redundancy and ensuring data integrity. U.S. Citizenship or legal permanent residency status as required by federal regulations.
DESIRED: Experience with database management and ColdFusion strongly desired; hands on experience with data visualization strongly desired. Demonstrated knowledge with SEVIS in F and J or employment-based petition requirements; DSO/ARO, SEVIS and Sunapsis system experience; and cross-cultural or multi-cultural experience.

Application Requirement

A Cover Letter and Resume/CV are required to be considered for this position. Please upload your Cover Letter where it asks you to upload your Resume/CV; multiple documents are allowed.

Job Location - City, State
Philadelphia, Pennsylvania

Department / School
Penn Global

Pay Range
$51,824.00 - $75,000.00 Annual Rate
Salary offers are made based on the candidate's qualifications, experience, skills, and education as they directly relate to the requirements of the position, as well as internal and market factors and grade profile.

Affirmative Action Statement
Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.

Special Requirements
Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.

University Benefits

Health, Life, and Flexible Spending Accounts: Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family's health and welfare. You can also use flexible spending accounts to pay for eligible health care and dependent care expenses with pre-tax dollars.
Tuition: Take advantage of Penn's exceptional tuition benefits. You, your spouse, and your dependent children can get tuition assistance here at Penn. Your dependent children are also eligible for tuition assistance at other institutions.
Retirement: Penn offers generous retirement plans to help you save for your future. Penn's Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis. Choose from a wide variety of investment options through TIAA and Vanguard.
Time Away from Work: Penn provides you with a substantial amount of time away from work during the course of the year. This allows you to relax, take vacations, attend to personal affairs, recover from illness or injury, spend time with family-whatever your personal needs may be.
Long-Term Care Insurance: In partnership with Genworth Financial, Penn offers faculty and staff (and your eligible family members) long-term care insurance to help you cover some of the costs of long-term care services received at home, in the community or in a nursing facility. If you apply when you're newly hired, you won't have to provide proof of good health or be subject to underwriting requirements. Eligible family members must always provide proof of good health and are subject to underwriting.
Wellness and Work-life Resources: Penn is committed to supporting our faculty and staff as they balance the competing demands of work and personal life. That's why we offer a wide variety of programs and resources to help you care for your health, your family, and your work-life balance.
Professional and Personal Development: Penn provides an array of resources to help you advance yourself personally and professionally.
University Resources: As a member of the Penn community, you have access to a wide range of University resources as well as cultural and recreational activities. Take advantage of the University's libraries and athletic facilities, or visit our arboretum and art galleries. There's always something going on at Penn, whether it's a new exhibit at the Penn Museum, the latest music or theater presentation at the Annenberg Center, or the Penn Relays at Franklin Field to name just a few examples. As a member of the Penn community, you're right in the middle of the excitement-and you and your family can enjoy many of these activities for free.
Discounts and Special Services: From arts and entertainment to transportation and mortgages, you'll find great deals for University faculty and staff. Not only do Penn arts and cultural centers and museums offer free and discounted admission and memberships to faculty and staff. You can also enjoy substantial savings on other goods and services such as new cars from Ford and General Motors, cellular phone service plans, movie tickets, and admission to theme parks.
Flexible Work Hours: Flexible work options offer creative approaches for completing work while promoting balance between work and personal commitments. These approaches involve use of non-traditional work hours, locations, and/or job structures.
Penn Home Ownership Services: Penn offers a forgivable loan for eligible employees interested in buying a home or currently residing in West Philadelphia, which can be used for closing costs or home improvements.
Adoption Assistance: Penn will reimburse eligible employees on qualified expenses in connection with the legal adoption of an eligible child, such as travel or court fees, for up to two adoptions in your household.

To learn more, please visit: https://www.hr.upenn.edu/PennHR/benefits-pay

To apply, visit https://wd1.myworkdaysite.com/en-US/recruiting/upenn/careers-at-penn/job/St-Leonards-Complex/ISSS-Assistant-Director-of-IT-Operations_JR00089784