Job Details

Testing Proctor
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Position Number: 5944977
Location: Durham, NC
Position Type: Assessment, Accreditation, and Compliance

Testing Proctor

North Carolina Central University

Closing Date: 1/28/2025 at 11:55 PM

Primary Purpose of Position:
The primary purpose of this position is to provide secure exam delivery and superior customer service, understands and complies with all testing procedures and protocols. Checks in examinees, verifies identification, and explains the exam process; monitors examinees while testing is in progress and communicates with internal departments to investigate and fix technical issues; strictly adheres to testing policies using careful judgement; coordinate, plan, and administer off-site testing; obtain required certifications as a Test Center employee; respond to phone, email, and in-person request in a timely manner, maintain the confidentiality, security, and integrity of records and test; analyze placement scores to determine appropriate placements and ensure that customer service interactions comply with FERPA guidelines.

Minimum Education/Experience:
High School Diploma or equivalency and one year of related office experience; or equivalent combination of training and experience.

Required Knowledge, Skills, and Abilities:
The successful candidate must possess a working knowledge of Student Banner or an equivalent system; knowledge of Microsoft Office Suite (Microsoft Word, Excel and PowerPoint) Applications; knowledge of coordinating and managing projects; knowledge of office and record management; knowledge of assessing and evaluating programs; knowledge of writing reports; knowledge of placement testing; ability to work in collaborative environments using shared data sources and online applications; ability to critically think and analyze data; ability to critically think and analyze data; ability to work independently with little or no supervision; to take initiative to see projects and assignments through to completion; to learn, interpret and analyze information to make necessary decisions; to exercise judgment and discretion in problem solving; to plan, prioritize and organize workflow; ability to work flexible schedules; excellent analytical and organizational skills along with written and oral communication skills, excellent editing skills; great interpersonal skills to interact effectively and diplomatically with a wide range of individuals in a high pressure environment.

Special Instructions to Applicants:
You must complete and submit an electronic application for employment to be considered. Resumes will not be accepted in lieu of completing an electronic application.
Applicants seeking Veteran's Preference must attach a DD 214 form or those seeking National Guard Preference must attach as NG23A form. Certificate of Release or Discharge from Active Duty with your application during the process of applying to the job posting.
Final candidates are subject to criminal and sex offender background checks.
North Carolina Central University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

Employee Benefits available to NCCU permanent employees include the following and more:

Accrued Vacation and Sick Leave
Community Service Leave
NC State - Health Benefits
NCFlex - Vision, Dental, Flexible Spending Account, Life Insurance and more
11-12 Paid Holidays
Teachers and State Employees Retirement System (TSERS)
Optional Supplemental Plans - 401k, 403b, 457b and 457
Employee Assistance Program (EAP)
Campus Recreation Center Discount
University Bookstore Discount and more.

To be considered for this position please visit our web site and apply on line at the following link: https://jobs.nccu.edu/

North Carolina Central University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or status as a protected veteran.