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Human Resources Assistant - Benefits
MiraCosta College
For full details and to apply, go to https://jobs.miracosta.edu/postings/4549
Assignment Category: Regular Position
Position Details:
One regular, part-time, non-benefited position, 18 hours per week, 12 months per year on the Oceanside Campus. This position will support the Districts health and welfare program; perform a variety of data entry, records processing and administrative tasks related to the benefit programs; and provide basic technical end user support to employees with the benefits program in Workday. The work schedule will be Wednesday (5 hrs.), Thursday (5 hrs.), and Friday (8 hrs.)
The first-level interviews with the screening and interview committee will be conducted via Zoom. The second-level interviews may be in-person or via Zoom.
RESIDENCY REQUIREMENT:
MiraCosta College Board Policy 7800: Employee Residency requires all classified staff, administrators, and temporary/hourly short-term employees to maintain and permanently reside in a principal place of residence in the state of California that is within two-hundred (200) road miles from the employees regularly assigned district worksite. The purpose of the policy is to promote efficiency and continuity throughout all campus administrative functions, provide students with high quality assistance and accessibility to all academic and campus services, ensure that students receive an engaging education, and respond to emerging student needs.
The District may consider an individual request to temporarily reside outside of the State of California or outside the 200-mile limit on a case-by-case basis, not to exceed twelve consecutive months.
The first-level interviews with the screening and interview committee will be conducted via Zoom. The second-level interviews may be in-person or via Zoom.
RESIDENCY REQUIREMENT:
MiraCosta College Board Policy 7800: Employee Residency requires all classified staff, administrators, and temporary/hourly short-term employees to maintain and permanently reside in a principal place of residence in the state of California that is within two-hundred (200) road miles from the employees regularly assigned district worksite. The purpose of the policy is to promote efficiency and continuity throughout all campus administrative functions, provide students with high quality assistance and accessibility to all academic and campus services, ensure that students receive an engaging education, and respond to emerging student needs.
The District may consider an individual request to temporarily reside outside of the State of California or outside the 200-mile limit on a case-by-case basis, not to exceed twelve consecutive months.
Salary Range: 20
Compensation:
Starting at $32.98 per hour (salary range 20, step 1 on the 2024/2025 Classified Salary Schedule), with annual salary step increases up to step 5. In addition, after five years of district service, employees earn a longevity stipend that increases over time.
Employees must make arrangements for the direct deposit of paychecks into the financial institution of their choice, via electronic fund transfer.
Employees must make arrangements for the direct deposit of paychecks into the financial institution of their choice, via electronic fund transfer.
Benefits:
- Vacation, sick leave, and up to 18 paid holidays
- Retirement benefits
- Free and confidential employee assistance program
- Wellness Program
- Participation in the Districts Early Retirement Program
- Professional Development Opportunities
- Tuition fee reimbursement
Position Term in Months: 12
Application Procedure:
In order to be considered for this position, you must submit the following documents directly in the online system and finish applying and receive a confirmation number by 11:59 PM on the closing date:
1. Application on which you list all relevant experience.
2. A current resume or curriculum vitae summarizing your educational background and experience.
3. A cover letter addressed to the "Screening and Interview Committee" specifically describing how your experience aligns with the Essential Duties, Other Duties, and Desirable Qualifications.
The screening and interview committee will review application materials for up to four weeks following the closing/first screening date. Applicants selected for interview will be contacted by phone; those not selected for interview will be notified by e-mail once interview candidates have been scheduled.
Offer of employment to the person selected for this position is contingent upon 1) successful completion of a pre-placement physical exam at district expense; 2) submission of a current tuberculosis test clearance; 3) proof of eligibility to work in the United States; 4) fingerprint clearance; and 5) approval by the Board of Trustees.
Retired STRS members are not eligible for this position.
1. Application on which you list all relevant experience.
2. A current resume or curriculum vitae summarizing your educational background and experience.
3. A cover letter addressed to the "Screening and Interview Committee" specifically describing how your experience aligns with the Essential Duties, Other Duties, and Desirable Qualifications.
The screening and interview committee will review application materials for up to four weeks following the closing/first screening date. Applicants selected for interview will be contacted by phone; those not selected for interview will be notified by e-mail once interview candidates have been scheduled.
Offer of employment to the person selected for this position is contingent upon 1) successful completion of a pre-placement physical exam at district expense; 2) submission of a current tuberculosis test clearance; 3) proof of eligibility to work in the United States; 4) fingerprint clearance; and 5) approval by the Board of Trustees.
Retired STRS members are not eligible for this position.
Basic Function:
Under general supervision, provide a variety of difficult and responsible Human Resources technical and administrative support for the recruitment, hiring, onboarding, and evaluation of classified staff, faculty and administrators, leaves and benefits, as assigned; provide administrative and operational support for the Human Resources Department, Director or supervisor, and professional staff; and perform related duties as assigned.
Distinguishing Characteristics:
Human Resources Support Assistant is distinguished from Human Resources Technician in that an incumbent in the latter class performs human resources technical duties requiring more detailed knowledge of district and department policies, procedures and technical requirements for recruitment, selection, hiring and onboarding new hires, and/or benefits and leaves.
Essential Duties & Responsibilities:
The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class.
1. Exhibit an equity-minded focus, responsiveness, and sensitivity to and understanding of the diverse academic, socioeconomic, cultural, gender identity, sexual orientation, and ethnic backgrounds of community college students, and employees, including those with physical or learning disabilities, and successfully foster and support an inclusive educational and employment environment.
1. Exhibit an equity-minded focus, responsiveness, and sensitivity to and understanding of the diverse academic, socioeconomic, cultural, gender identity, sexual orientation, and ethnic backgrounds of community college students, and employees, including those with physical or learning disabilities, and successfully foster and support an inclusive educational and employment environment.
2. Monitor and follow up to ensure the timely completion of new hire and onboarding processes for associate faculty, temporary classified and student workers, including TB and vaccine clearances, background check clearances, I-9 and social security verifications and processing of accurate employment forms and documents; coordinate new hire appointments; refer issues identified during background and clearance processes for further review by supervisor; work with new hires to resolve problems in uploading documents and information to Workday; file documents.
3. Coordinate and support the timely completion of faculty, classified staff, and administrator performance evaluation processes; deploy student surveys and 360-degree surveys; facilitate distribution of survey results and faculty evaluation website posting, track completion of process steps and accurate completion of survey request forms in accordance with established deadlines under the appropriate policy, procedure, collective bargaining agreement, or working conditions manual.
4. Assist with HR systems management, including the district enterprise resources planning system (Workday), evaluation survey system, SharePoint setup/maintenance, vendor systems, form updates, system account creation, system user training, and troubleshooting; submit tickets for system support; make recommendations for system improvements.
5. Coordinate the associate faculty Scheduling Priority process; review and verify documentation to ensure scheduling priority data are accurate and established criteria are met; explain the application of criteria in response to questions by applicants; communicate status and outcome to applicants and departments.
6. Respond to job portal questions from applicants; troubleshoot applicant and end user issues and problems encountered in the use of applicant tracking systems.
7. Support recruitment processes by assisting with direct outreach to potential applicants at other colleges and institutions; assist with annual renewal of job postings in the applicant tracking system; assist with generating employment contracts for non-tenured faculty, administrators, and professional experts and monitor their return.
8. Provide difficult and responsible administrative support for the Director or supervisor and Human Resources Department operations; coordinate and participate in department administrative support operations and programs with a significant degree of independence; monitor department budgets; purchase supplies and materials according to established guidelines; input data to prepare and process purchase requisitions, purchase orders and check requests; verify sufficiency of budget and other data and process invoices for payment; process personnel requisitions; prepare and enter travel requests and reimbursements for staff travel, ensuring accurate cost allocations in systems; enter new vendor information in Workday.
9. Respond to questions and concerns from district personnel, applicants, retirees, and the public in person and by telephone and email regarding human resources department policies, procedures, programs and services; answer inquiries about vacancies and requirements for employment; escalate questions, inquiries and technical issues to department staff as appropriate.
10. Using standard office software, compose and/or type memoranda, correspondence, reports, agreements, contracts, materials, presentations, spreadsheets, forms and other documents; coordinate mass mailings; may take meeting minutes.
11. Create, develop, maintain and update specialized and custom forms, databases, logs, files, records and reports; design, develop and maintain spreadsheets and databases requiring data interpretation and manipulation.
As assigned to benefits:
1. Support the administration of employee benefits programs, including health insurance, dental, vision, life insurance, retirement plans, wellness programs, and other district sponsored benefits. Maintain accurate employee records, ensuring compliance with regulations, reporting requirements, and audits. Process benefits claims, reimbursements, and coordinate with insurance providers to resolve any issues.
2. Prepare benefits-related communications, including open enrollment materials and benefits summaries; assist with benefits enrollment, changes, and terminations; respond to employee and retiree inquiries regarding benefit eligibility, coverage options, and claims processes. Track and report on benefits-related data, such as participation rates and claims activity. Refer identified issues for further review by supervisor.
Other Duties:
1. Collect relevant records and respond to subpoenas and public record requests; seek appropriate guidance and approval if needed.
2. Provide backup and assistance to other department staff as needed.
3. Perform related duties as assigned.
2. Provide backup and assistance to other department staff as needed.
3. Perform related duties as assigned.
Knowledge Of:
1. Human resource policies, procedures, practices and legal and bargaining agreement requirements at a level necessary to carry out assigned responsibilities.
2. Principles, practices, concepts and techniques used in customer service, public relations and community outreach.
3. Modern office practices, procedures and equipment including computers and applicable software programs.
4. General features and functionalities of human resource management systems and their use at a level necessary to carry out assigned responsibilities.
5. Principles and practices of sound business communication; correct English usage, including spelling, grammar and punctuation.
6. District organization, functions, rules, policies and procedures applicable to assigned areas of responsibility.
7. Safety policies and safe work practices applicable to the work.
2. Principles, practices, concepts and techniques used in customer service, public relations and community outreach.
3. Modern office practices, procedures and equipment including computers and applicable software programs.
4. General features and functionalities of human resource management systems and their use at a level necessary to carry out assigned responsibilities.
5. Principles and practices of sound business communication; correct English usage, including spelling, grammar and punctuation.
6. District organization, functions, rules, policies and procedures applicable to assigned areas of responsibility.
7. Safety policies and safe work practices applicable to the work.
Ability To:
1. Understand, interpret, explain and apply policies, procedures, legal requirements, bargaining agreement provisions and other information pertaining to assigned areas of responsibility.
2. Analyze situations accurately and adopt effective courses of action.
3. Establish priorities and work effectively and independently with a high degree of attention to detail in a fast-paced environment involving competing priorities.
4. Learn and utilize multiple complex human resource information systems effectively to carry out assigned work responsibilities.
5. Prepare and maintain accurate and complete files and records.
6. Perform specialized data entry rapidly and with a high degree of accuracy.
7. Compose clear, concise and comprehensive analyses, correspondence, reports, studies, agreements, presentations and other written materials from brief instructions.
8. Maintain confidentiality of district and personnel files and records.
9. Communicate effectively, both orally and in writing.
10. Understand and follow written and oral instructions.
11. Operate a computer and standard business software.
12. Demonstrate sensitivity to and understanding of diverse academic, socioeconomic, cultural, ethnic and disability issues.
13. Establish and maintain effective working relationships with all those encountered in the course of work.
2. Analyze situations accurately and adopt effective courses of action.
3. Establish priorities and work effectively and independently with a high degree of attention to detail in a fast-paced environment involving competing priorities.
4. Learn and utilize multiple complex human resource information systems effectively to carry out assigned work responsibilities.
5. Prepare and maintain accurate and complete files and records.
6. Perform specialized data entry rapidly and with a high degree of accuracy.
7. Compose clear, concise and comprehensive analyses, correspondence, reports, studies, agreements, presentations and other written materials from brief instructions.
8. Maintain confidentiality of district and personnel files and records.
9. Communicate effectively, both orally and in writing.
10. Understand and follow written and oral instructions.
11. Operate a computer and standard business software.
12. Demonstrate sensitivity to and understanding of diverse academic, socioeconomic, cultural, ethnic and disability issues.
13. Establish and maintain effective working relationships with all those encountered in the course of work.
Education & Experience:
To be eligible for this position, you must meet and provide evidence of the following minimum qualifications:
Graduation from high school or GED equivalent and at least three years of administrative support experience, preferably involving human resources administration activities; or an equivalent combination of training and experience.
An associate degree is preferred.
NOTE: For work experience, one "year" is defined as equivalent to 40 hours per week for 12 months, or at least 2,080 hours.
Graduation from high school or GED equivalent and at least three years of administrative support experience, preferably involving human resources administration activities; or an equivalent combination of training and experience.
An associate degree is preferred.
NOTE: For work experience, one "year" is defined as equivalent to 40 hours per week for 12 months, or at least 2,080 hours.
Desirable Qualifications:
Licenses & Other Requirements:
A valid California drivers license and the ability to maintain insurability under the districts vehicle insurance program.
Physical Effort:
The physical efforts described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Primarily sedentary with intermittent standing, walking, bending and stooping; occasional light lifting and carrying of objects weighing up to 25 pounds; ability to travel to various locations on and off campus as needed to conduct district business.
Primarily sedentary with intermittent standing, walking, bending and stooping; occasional light lifting and carrying of objects weighing up to 25 pounds; ability to travel to various locations on and off campus as needed to conduct district business.
Emotional Effort:
Ability to develop and maintain effective working relationships involving interactions and communications personally, by phone and in writing with a variety of individuals and/or groups from diverse backgrounds on a regular, ongoing basis; ability to work effectively under pressure on a variety of tasks concurrently while meeting established deadlines and changing priorities.
Working Conditions:
Primarily business office environment; subject to frequent public contact and interruption; intermittent exposure to individuals acting in a disagreeable fashion; occasional evening, weekend and/or holiday hours are required on an as-needed basis.
Posting Number: S24/25054P
Human Resources Contact Information: jobs@miracosta.edu or 760.795.6854
Job Close Date:
Open Until Filled: Yes
First Screening Date: 1st Screening Date is Monday, March 17, 2025. Applications will continue to be accepted until the position is filled.
Diversity, Equity & Inclusion
MiraCosta College is an Equal Opportunity Employer and is committed to providing an educational environment that affirms and supports diversity in its faculty, staff, and administration, and promoting an environment of inclusion. The colleges commitment to inclusion, diversity, equity, and accessibility is expressed in the policy found at https://www.miracosta.edu/office-of-the-president/board-of-trustees/docs/3400BP-Inclusion-Diversity-Equity-Accessibility.pdf. Click on the following link to view the IDEA website: https://www.miracosta.edu/office-of-the-president/idea/index.html.
MiraCosta College is committed to creating a racially just campus climate. Individuals and their diverse cultures and identities are welcomed, nurtured, and validated. MiraCosta College takes institutional responsibility for closing the equity gap for disproportionately impacted populations including Latinx and Chicanx communities, Black and African American communities, Native Hawaiian and Pacific Islander communities, Native American communities, lesbian, gay, bisexual, trans, queer/questioning, intersex, and asexual (LGBTQIA+) communities, veteran communities, former foster youth, adult students, and students from low socioeconomic statuses. MiraCosta will continue to serve all constituents with values rooted in equity, diversity, inclusion, and community. MiraCosta Colleges Mission, Vision, Commitment, and Institutional Values & Goals can be viewed at https://www.miracosta.edu/office-of-the-president/docs/mccmissionstatement.pdf.
The college was designated as a Hispanic Serving Institution (HSI) in 2013. This significant recognition acknowledges our institutions continuous efforts to support the academic performance and unique needs of Latinx students, many of whom are attending college for the first time or are first-generation. We are a veteran and military supportive institution and an Achieving the Dream Leader College. The successful candidate will join a campus that exhibits its dedication to all students and faculty through offering robust, culturally-responsive events, including speaker series dedicated to heritage month events through the Social Justice and Equity Center
MiraCosta College is committed to creating a racially just campus climate. Individuals and their diverse cultures and identities are welcomed, nurtured, and validated. MiraCosta College takes institutional responsibility for closing the equity gap for disproportionately impacted populations including Latinx and Chicanx communities, Black and African American communities, Native Hawaiian and Pacific Islander communities, Native American communities, lesbian, gay, bisexual, trans, queer/questioning, intersex, and asexual (LGBTQIA+) communities, veteran communities, former foster youth, adult students, and students from low socioeconomic statuses. MiraCosta will continue to serve all constituents with values rooted in equity, diversity, inclusion, and community. MiraCosta Colleges Mission, Vision, Commitment, and Institutional Values & Goals can be viewed at https://www.miracosta.edu/office-of-the-president/docs/mccmissionstatement.pdf.
The college was designated as a Hispanic Serving Institution (HSI) in 2013. This significant recognition acknowledges our institutions continuous efforts to support the academic performance and unique needs of Latinx students, many of whom are attending college for the first time or are first-generation. We are a veteran and military supportive institution and an Achieving the Dream Leader College. The successful candidate will join a campus that exhibits its dedication to all students and faculty through offering robust, culturally-responsive events, including speaker series dedicated to heritage month events through the Social Justice and Equity Center
About MiraCosta College
MiraCosta College is one of California's 115 public community colleges. The district operates two campus sites and two centers, and offers a robust online education program. Situated between San Diego and Los Angeles, MiraCosta College benefits from multicultural influences and cultural opportunities. Both students and staff enjoy a friendly atmosphere and the feeling that we are all here to help one another. MiraCosta College is an Equal Opportunity Employer with a commitment to diversity, equity, and inclusion. For more details, please visit our website at https://www.miracosta.edu/office-of-the-president/board-of-trustees/_docs/3400BP-Diversity-Equity-Inclusion.pdf
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