Job Details

Office Coordinator
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Position Number: 6059542
Location: Augusta, GA
Position Type: Other Administrative Positions

Office Coordinator

Job ID: 282744
Location: Augusta University
Full/Part Time: Full Time
Regular/Temporary:

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About Us

Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 10,500 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values https://www.augusta.edu/about/mission.php make Augusta University an institution like no other.

Augusta University's distinct characteristics in education and research include real-world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic and societal concerns locally and across the state.

The University System of Georgia https://www.usg.edu/hr/orientation/welcome_to_the_board_of_regents_university_system_office is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at https://www.usg.edu/policymanual/section6/C2653.

College/Department Information

The Dental College of Georgia at Augusta University, we provide dental education to the next generation of professionals by offering hands-on education through innovative research, patient care, and service. Join other dental providers to improve the oral health of Georgia and beyond. The DCG was founded to provide the people of Georgia with quality dental care by educating students in dentistry. As a patient, you have the option to receive treatment in one of our three different practice models consisting of student clinics, resident care, or in the faculty practice. All dental treatments can be completed by the specialists in our facility. We also serve patients in more than 20 clinics across Georgia.

Job Summary

This position provides support for patient management, licensure exam coordination, and clinical training within the dental program. It involves managing patient records, coordinating state dental board licensure exams, and supporting faculty and staff with training and accreditation activities. The role also includes inventory management and assisting with quality assurance and clinical audits.

Responsibilities

The duties include, but are not limited to:

PATIENT ADMINISTRATION: Facilitates the assignment of new patients to the predoctoral dental program. Assist the doctor in the administrative coding of screened patients. Ensure screened patient's records have been appropriately completed and ready for assignment. This also includes ensuring screening doctor/s have entered notes and billable charges.

COORDINATES AND MANAGES THE STATE DENTAL BOARD LICENSURE EXAMS: Coordinates and manages the state dental board licensure exams which are critical for dental students to receive a license to practice dentistry. Responsible for coordination for the State Board Dental Testing Services. This requires weekend work approximately 6 times per year. Coordinate for staffing, food, classrooms, and conference rooms. Work with DCG facility manager, vendors, electrical, elevator staff, housekeeping, and engineering regarding setup for the exam. Coordinate with internal and external candidates for facility fees, directions, tours, and logistics. Coordinate with all dental assistants, central sterilization staff, and the dispensary staff regarding any needs before or during the exam. Collect facility and/or orientation course fees and prepare deposits for submission to the Director for Business Operations, working with the Associate Dean of Patient Services regarding all financial arrangements and issues involved.

MEETINGS AND TRAINING SESSIONS: Coordinate various committees and other meetings and training sessions for the Associate Dean of Patient Services. Provides administrative support to the Associate Dean of Patient Services as it relates to matters concerning dental student licensure activities, committees, and accreditation support.

ADMINISTRATIVE SUPPORT TO LEADERSHIP: Provide administrative support for Lead PCCs and Assistant Dean of Patient Services. Run clinical and progress reports for Lead PCCs and Assistant Dean of Patient Services. Provide educational support to the Associate Dean of Patient Services in those courses in which he is the course director. Coordinate with the PCCs in annual training development for the student's orientation and as needed throughout the academic year. Assist the Dean of Patient Services in clinical training and annual training development for faculty, residents, students, and staff. Maintain and scribe meeting minutes for meetings that the Dean of Patient Services is responsible for hosting.

Provide administrative support for the Clinical Director Quality Assurance and Patient Acquisition (CDQAPA). Assist in clinical audit reports and audit information management. Coordinate with the CDQAPA in the development of training materials and communication of audit findings to appropriate departments and individuals. Ensure readiness in the areas of audits and quality assurance for accreditation.

DEPARTMENT INVENTORY RECORDS AND EQUIPMENT: Maintain accurate inventory records for all equipment in Patient Services. Responsible for annual equipment inventory and space inventory audits for the department.

OTHER DUTIES: Perform all other job-related duties as assigned.

Required Qualifications

High School Diploma, GED, or equivalent from a recognized State or Federal accredited organization with a minimum of nine years of progressively responsible office support experience.

OR

Associate's degree from an accredited college or university with a minimum of six years of progressively responsible office support experience.

Preferred Qualifications

Bachelor's degree from an accredited college or university in related field with one year of administrative support experience at the executive level. Experience in coordinating large scale events (i.e. licensure exams).

Knowledge, Skills, & Abilities

KNOWLEDGE
Proficient with Microsoft Office and other computer software/databases.
Familiar with dental terminology.

SKILLS
Excellent interpersonal, written, and verbal communication skills. Detail-oriented with strong organizational skills, prioritization, time management, self-motivation, and customer service skills.

ABILITIES
Ability to maintain confidentiality. Ability to coordinate multiple projects simultaneously and meet deadlines despite interruptions. Keep accurate records and make independent decisions.

Shift/Salary/Benefits

Conditions of Employment

All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University.

If applicable for the specific position based on the duties: the candidate will also need to have a credit check completed for Positions of Trust and or approved departmental Purchase Card usage.

Motor vehicle reports are required for positions that are required to drive an Augusta University vehicle.

For Faculty Hires: Final candidates will be required to provide proof of completed academic degree(s) as well as post-secondary coursework in the form of original transcript(s). Those candidates trained by a foreign institution will also be required to provide an educational/credential evaluation.

All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive [patient, student, employee, financial, business, etc.] information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond.

Other Information

Augusta University is a tobacco-free environment, and the use of any tobacco products on any part of the campus, both inside and outside, is strictly prohibited.

Equal Employment Opportunity

Augusta University is proud to be an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans.

How To Apply

Consider applying with us today!

https://www.augusta.edu/hr/jobs/

Select University Faculty & Staff > External Applicants if you are a candidate from outside the university

Select University Faculty & Staff > Internal Applicants if you are a current university employee

If you need further assistance, please contact us at 706-721-9365

To apply, visit https://careers.hprod.onehcm.usg.edu/psp/careers/CAREERS/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=12000&JobOpeningId=282744&PostingSeq=1