Job Details

Program Coordinator, Graduate School of Education
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Position Number: 1785941
Location: Boston, MA
Position Type: Laboratory and Research

Program Coordinator, Graduate School of Education

About Northeastern:
Founded in 1898, Northeastern is a global research university and a world leader in experiential learning. The same commitment to connecting with the world drives our use-inspired research enterprise. The university offers a comprehensive range of undergraduate and graduate programs leading to degrees through the doctorate in nine colleges and schools. Our campuses in Charlotte, N.C., San Francisco, Seattle, and Toronto are regional platforms for undergraduate and graduate learning and collaborative research. Northeastern pursues advanced research in security and materials at the Innovation Campus in Burlington, Massachusetts, and in coastal sustainability at the Marine Science Center in Nahant, Massachusetts.

About the Opportunity:
The Program Coordinator is a temporary position to assist the Graduate School of Education during a time of transition for an undetermined amount of time. The Coordinator's primary responsibilities focus on student communication and management of student/faculty data and electronic files. The Program Coordinator manages, collects, and organizes electronic data, including student data and program documents.

Responsibilities:
Data management of student record responsibilities includes maintenance of student information in databases, Banner, and Salesforce, including registration, grades, advisor assignments, and surveys. Data management of program documents and related task responsibilities include travel invoices, syllabi collection and storage, textbook adoption, surveys, and tracking faculty information. Data presentation and analysis responsibilities include creating data visualizations for advisors, staff, and faculty and analyzing program data. Additional responsibilities include event coordination and support, social media membership, calendar planning, and more tasks as assigned.

Qualifications:
Bachelor's degree and 2-4 years related work experience required. Proven experience providing excellent customer service via email and phone. Experience conducting detail-oriented work, tracking large and entering large amounts of data, and the ability to prioritize and adhere to deadlines is required as well as proficiency with Microsoft Office applications. Must thrive in a fast-paced environment and enjoy working as part of a collaborative team. Familiarity with the Northeastern University landscape and working with students/faculty is a plus. Preferred qualifications include experience with Microsoft Access, Banner, and Salesforce.

Preferred Qualifications:
N/A

Salary Grade:
Temporary

Additional Information:

This is a temporary 40-hour per week position.

Northeastern University is an equal opportunity employer, seeking to recruit and support a broadly diverse community of faculty and staff. Northeastern values and celebrates diversity in all its forms and strives to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion.

All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.

To learn more about Northeastern University's commitment and support of diversity and inclusion, please see www.northeastern.edu/diversity.

To apply, visit https://careers.pageuppeople.com/879/cw/en-us/job/502542