Job Details

Part-Time Operations Assistant
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Position Number: 1801480
Location: San Jose, CA
Position Type: Business and Financial Management

Part-Time Operations Assistant

About Northeastern:
Founded in 1898, Northeastern is a global research university and a world leader in experiential learning. The same commitment to connecting with the world drives our use-inspired research enterprise. The university offers a comprehensive range of undergraduate and graduate programs leading to degrees through the doctorate in nine colleges and schools. Our campuses in Charlotte, N.C., San Francisco, Seattle, and Toronto are regional platforms for undergraduate and graduate learning and collaborative research. Northeastern pursues advanced research in security and materials at the Innovation Campus in Burlington, Massachusetts, and in coastal sustainability at the Marine Science Center in Nahant, Massachusetts.

About the Opportunity:
Northeastern University - San Francisco is hiring a part-time Operations Assistant at its WeWork location in the Financial District for the spring semester. Those with schedule flexibility are strongly encouraged to apply.

Reporting to the Assistant Director of West Coast Development and Operations, this position ensures that students and faculty are appropriately set up to conduct classes. It responds to requests from current and prospective students, professors, and event attendees, and follows up with them to ensure satisfaction, all while approaching each encounter in a courteous and service-oriented manner.

This is a part-time/temporary position at $18 an hour with a minimum of 15-20 hours required per week. The position is from February - May 2020 with the possibility of an extension. Typical shifts include weekdays between the hours of 5:00 pm - 10:00 pm, and every other Saturday between 9:00 am - 1:00 pm with the ability to flex to accommodate additional/other hours as needed.

Responsibilities:
This position will be responsible for supporting campus operations, which will include:

Staffing the campus for class sessions outside of standard business hours and acting as the first point of contact for its student body

Providing customer service and answering questions of students and professors, which may include troubleshooting technical issues and assisting with classroom technology

Assisting with room setup, breakdown, and reconfiguration

Acting as a liaison and providing hospitality to incoming visitors which could include students and staff from other locations, business partners, and prospective students

Assisting with student orientations

Assisting with various campus events

Completing administrative duties, including but not limited to assisting faculty with printing handouts, organizing marketing materials, maintaining the campus areas in a clean and stocked manner, etc.

Special projects as assigned

Qualifications:
The ideal candidate will have a minimum of two years of office coordination experience. Experience in higher education is a plus. The candidate must enjoy working with diverse populations and be comfortable working independently.

The successful candidate will have outstanding customer service and interpersonal skills, and proficiency in Microsoft Office Suite and G Suite. Detail oriented with a focus on quality and accuracy is desired. Must be able to learn quickly in a technical environment, and operate video conferencing equipment, printers, copiers, and computers. Flexibility, a positive attitude, and commitment to excellence are vital.

Additional Information:

Northeastern University is an equal opportunity employer, seeking to recruit and support a broadly diverse community of faculty and staff. Northeastern values and celebrates diversity in all its forms and strives to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion.

All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.

To learn more about Northeastern University's commitment and support of diversity and inclusion, please see www.northeastern.edu/diversity.

To apply, visit https://careers.pageuppeople.com/879/cw/en-us/job/502629