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University of North Carolina at Pembroke

Administrative Support Associate - 3401
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Position Number: 5845526
Location: Pembroke, NC
Position Type: Administrative Vice Presidents

Administrative Support Associate - 3401

Division: Academic Affairs
Department: Graduate School
Working Title: Administrative Support Associate
Vacancy Type: Probationary Permanent Time Limited Full Time

Min T/E Requirements:
High school diploma or equivalency; or demonstrated possession of the competencies necessary to perform the work.

FTE: 1
Salary Range:
Hiring Range: $38,679 - $38,890
Position #: 3401
FLSA Status: Non-Exempt
Months per Year: 12
Work Schedule: 8:00 a.m. - 5:00 p.m.
Work Schedule Type:

Primary Purpose of Organization Unit:
The purpose of The Graduate School is to provide exceptional service to prospective graduate students, student applicants, currently enrolled graduate students, faculty, program staff, and education partners. The Graduate School serves to support the mission of UNCP.

Primary Purpose of Position:

To handle graduation audits for current students
To assist with all aspects of applications including entry, monitoring and verification related to graduate admissions and retention
To assist guests and callers while making them feel appreciated and respected
To process Graduate School forms and applications
To contact applicants, faculty and staff as needed
To accept additional duties as assigned
To assist in office events as needed

Job Description:
The Graduate School at The University of North Carolina at Pembroke seeks a responsible, courteous, administrator to join their team. The hired applicant is to

Handle all aspects of provisionally admitted students and graduation audits for graduate students
Handle Residency Determination matters
Answer phone, greet visitors and answer questions/address needs
Demonstrate tremendous work ethic and professionalism.
Review applicant/student/faculty/staff documents for completeness and accuracy.
Address applicants, current students and graduates' questions and needs.
Provide great attention to detail.
Scan and link documents received and processed by the department.
Complete data entry with accuracy
Determine best practices and procedures for processes involved based on campus and university (UNC) policies.
Work as a team player supporting the rest of the members.
Maintain confidentiality of data.
Contact applicants, faculty and staff as needed for data collection and dissemination.
Be self-motivated to handle responsibilities well and with little oversight.
Assist with Graduate School events (such as Open House and Grad Finale)
Accept additional duties as assigned.

Management Preference:
Experience with Adobe Acrobat, Banner, Application systems (currently Target X and/or Salesforce), Microsoft Office Suite, and Microsoft Excel are desired
Knowledge of different types of data file formats such as delimited files, fixed-length, or other is desired.

Lic or Certifications Required by Statute or Regulation:

Job Opening Date: 12/03/2024
Job Closing Date: 12/17/2024
Open Until Filled:
Posting Category: Administrative Support
Posting Number: SPA00641

Special Instructions to Applicants:
This position is subject to the successful completion of an employment background check. An employment background check includes a criminal background check, employment verification, reference checks, license verification (if applicable) and credit history check (if applicable). In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. New employees are paid only by direct deposit to the financial institution of their choice. Candidates claiming Veterans Preference must attach a copy of their DD-214 as a part of the online application process. UNC Pembroke is an Equal Opportunity Employer. The University prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibits discrimination against all individuals based on their age, race, color, genetic information, religion, sex, sexual orientation, gender identity or expression and national origin. UNC Pembroke is a VEVRAA Federal Contractor and seeks priority referrals of protected veterans for our openings.

To apply, visit https://jobs.uncp.edu/postings/11916