Job Details

Radio Dispatcher
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Position Number: 5924948
Location: West Long Branch, NJ
Position Type: Campus Safety and Police

Monmouth University

Radio Dispatcher

Department: University Police

Position Summary:
Monmouth University is seeking applications for a Radio Dispatcher in the University Police department.

The candidate would be expected to:

receive incoming telephone or alarm system calls regarding emergency and non-emergency police and fire service, emergency ambulance service, information and after hours calls; determine response requirements and relative priorities of situations, and dispatch units in accordance with established procedures; enter necessary information in the CAD system; relay information and messages to and from emergency sites, to law enforcement agencies, and to all other individuals or groups requiring notification.

This is an in-person; on-campus; non-remote position.

Working at Monmouth University perks - MU offers:

403(b) Retirement Plan (8% employer contribution)
Generous Paid Time Off
Medical, Dental & Vision Insurance Benefits
Tuition Remission upon hire and many more
Uniforms Provided by the University

To view a full list of benefits, visit our benefits page at: Employee Benefits Information | Human Resources | Monmouth University

A complete list of job duties is available at http://jobs.monmouth.edu.

Required Degree, License or Certifications:

Required Skills or Software:

Required Years of Experience:

Other Requirements:

High school diploma or equivalent.
Excellent customer service skills and the ability to provide professional and composed verbal and written communication with internal offices, external police departments and the public.
The ability to work with a high level of efficiency under pressure and extreme stress at times to make urgent and critically important decisions regarding emergency situations based on knowledge, skills and policy and procedures.
The ability to actively listen, understand and communicate effectively.
The ability to use multiple emergency-related technology and equipment and software applications.
Ability to remain seated for long periods.
Ability to work a standard shift (8 hours per day, 40 hours per week) including all shifts during various hours, including weekends and holidays. May be required to work overtime as needed.
Ability and willingness to keep oneself up-to-date on current practices and department-sponsored trainings; and at times, with limited supervision.

Preferred Qualifications:

Experience with public contact, customer service, or clerical responsibilities which demonstrate the ability to perform multiple tasks at the same time.
Associate's degree, two years of college, trade school, or equivalent education.
Bachelor's degree preferred.
Higher Education public safety experience is a plus.

Log in to http://jobs.monmouth.edu to apply and see the job duties for this position no later than the deadline date.

Posting Date: 01/13/2025
Closing Date:

Located along New Jerseys northern coastline, Monmouth University is a top-tier, private comprehensive institution that is home to innovative academic programs, expert faculty, and nationally ranked Division I athletics. The University enrolls approximately 5,000 students in 62 undergraduate and graduate degree programs, including four doctoral programs.

Small classes geared toward individual attention and immersive learning experiences that extend beyond the classroom, define the student experience at Monmouth. The University's dynamic learning environment empowers students to become active participants in their education while fully preparing them for life after graduation. Monmouth's faculty, experts in their respective disciplines and industries, foster student growth by collaborating with undergraduates and graduates in their research and scholarship.

Approximately one hour from New York City and Philadelphia, Monmouth University sits at the heart of a vibrant culture rich in history, the arts, technology, and entrepreneurship. The University's 170-acre coastal campus has been named one of the most beautiful in the world, and blends the classic elegance of National Historic Landmarks with state-of-the-art facilities.

A multitude of experiences is available just outside the campus gates. Access Asbury Parks legendary music scene and diverse cultural opportunities supported by an active LGBTQ+ community. Enjoy Red Bank's lively theater and dining hub and Long Branch's redeveloped waterfront with recreational and upscale shopping offerings.

Founded in 1933 as Monmouth Junior College, the institution became Monmouth College in 1956 and received its university charter in 1995. Today, Monmouth University is listed in U.S. News & World Report's "Best Colleges" in the Regional Universities North category, is listed in The Princeton Review's "The Best 389 Colleges: 2024 Edition", Money magazine's "Best Colleges in America 2023," Forbes' "America's Top Colleges 2023", and is recognized in Washington Monthly's annual college guide and rankings.

Monmouth University is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.