Job Details

Educational Support Coordinator
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Position Number: 6025760
Location: Augusta, GA
Position Type: Academic Advising

Educational Support Coordinator

Job ID: 282062
Location: Summerville Campus
Full/Part Time: Full Time
Regular/Temporary:

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About Us

Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 10,500 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values https://www.augusta.edu/about/mission.php make Augusta University an institution like no other.

Augusta University's distinct characteristics in education and research include real-world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic and societal concerns locally and across the state.

The University System of Georgia https://www.usg.edu/hr/orientation/welcome_to_the_board_of_regents_university_system_office is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at https://www.usg.edu/policymanual/section6/C2653.

Location

Augusta University -

Our Health Sciences Campus:

1120 15th Street, Augusta, GA 30912

Our Summerville Campus:

2500 Walton Way, Augusta, GA 30904

College/Department Information

The Augusta University College of Education and Human Development is committed to being a relevant, responsive, and respected organization with a keen focus toward high impact work in the community. Our faculty, students, and alumni are committed to improving lives and expanding opportunities through the comprehensive study and effective practice of education. Through bachelor's degree, master's degree, doctoral degree, and professional development programs, we cultivate innovative educational leaders, advance health practices through research in kinesiology, explore the most important questions in public education, and share exciting ideas and best practices across the world.

Job Summary

The Educational Support Coordinator will plan, develop, and manage the implementation and monitoring of student academic support in the COEHD. The position will report to the Associate Dean of Academics and Educator Preparation. The Coordinator collaborates with faculty and staff in the colleges to learn about academic content needs and integrate course requirements into academic enhancement programming. Programming responsibilities include arranging one-on-one and group tutoring and providing direct course and faculty support. This position will meet one-on-one with students in the COEHD for success planning, and lead seminars and workshops to provide coaching in life skills/academic success strategies. The role requires strong data analysis skills to assess the effectiveness of programming, track student outcomes, monitor progression and retention rates, and develop regular reports on college outcomes. Familiarity with Excel is key, and experience with student information systems such as EAB Navigate is preferred. Critical thinking and problem-solving skills are essential.

Responsibilities

The duties include, but are not limited to:

STUDENT ENGAGEMENT: Meet one-on-one with students in the COEHD to create personalized success plans, track progress, and provide support. Host workshops in academic content areas and success skills, such as study strategies and time management. Collaborate with academic advisors and admissions team to develop an early alert process and develop targeted academic success coaching for at risk students as they enter and progress through our programs. Collaborate with the Associate Dean for Academics, Department Chairs, and Faculty to generate a personalized academic plan for students on academic probation. This should lead to a decrease in students being suspended or dismissed from our programs. Monitor D, F, and W rates and collaborate with Chairs and faculty to address consistent concerns

MANAGING ACADEMIC SUCCESS PROGRAMMING: Developing and maintaining academic support programming for the COEHD. Collaborate with unit staff to develop a comprehensive academic support schedule each semester. Develop online resources as needed.

OVERSEE STUDENT LIFE AND OUTREACH FOR THE COEHD: Focus on student retention through supporting events such as New Student Orientations with our team, Kinesiology +1 Night, Kinesiology Documentary Night, Coordinating College Study Abroad trips, Developing Learning Communities, Hosting graduation celebrations, Hosting GACE Tutoring Events, and coordinating university and community engagement opportunities (i.e. Homecoming, AU Day of Service, etc.). Coordinate Dean's List Celebrations and Honors Night with our team. Manage and strengthen registered College Student Organizations. Strengthen our College Alumni community through support of organizations and events and nominations for awards. Connect with freshman and transfer students in our college, build community, and provide resources/support to ensure progression and retention in our majors. Track data regarding retention and progression.

ENGAGE IN DATA COLLECTION AND DEVELOP PROGRESS REPORTS: Maintaining data related to student enrollment, attendance, and retention and tracking of benchmarks for program assessment. Creating regular reports on academic support services for the COEHD.

OTHER DUTIES: Perform all other job-related duties as assigned.

Required Qualifications

Master's degree from an accredited college or university in a related field.

Preferred Qualifications

Knowledge of program development, data gathering, assessment, and evaluation skills.
Excellent problem-solving and organizational skills with the ability to recognize opportunities and experience in developing innovative student support programs.

Knowledge, Skills, & Abilities

KNOWLEDGE
Continual and engaging demeanor to encourage student rapport.

SKILLS
Excellent communication, time management, and organizational skills

ABILITIES
Ability to maintain confidentiality.

Ability to make sound judgments and identify solutions.

Ability to demonstrate consistent use of proper English, grammar, and punctuation.

Ability to develop and maintain professional relationships.

Ability to work independently and in a team environment.

Ability to meet deadlines and work in a fast multitask environment.

Shift/Salary/Benefits

Shift: Days/M-F (Work outside of normal business hours may be required)

Pay Band: B8

Salary: Minimum $45,400/annually

Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum midpoint) of the position.

Recruitment Period: Until Filled

Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees.

Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays.

Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program. Consider applying with us today!

Conditions of Employment

All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University.

If applicable for the specific position based on the duties: the candidate will also need to have a credit check completed for Positions of Trust and or approved departmental Purchase Card usage.

Motor vehicle reports are required for positions that are required to drive an Augusta University vehicle.

For Faculty Hires: Final candidates will be required to provide proof of completed academic degree(s) as well as post-secondary coursework in the form of original transcript(s). Those candidates trained by a foreign institution will also be required to provide an educational/credential evaluation.

All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive [patient, student, employee, financial, business, etc.] information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond.

Other Information

This position is also responsible for promoting a customer-friendly environment and providing superior service to our patients, students, faculty, and employees. "Augusta University is a patient-and family-centered care institution, where employees partner every day with patients and families for success."

Augusta University is a tobacco-free environment, and the use of any tobacco products on any part of the campus, both inside and outside, is strictly prohibited.

Equal Employment Opportunity

Augusta University is proud to be an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans.

How To Apply

Consider applying with us today!

https://www.augusta.edu/hr/jobs/

Select University Faculty & Staff > External Applicants if you are a candidate from outside the university

Select University Faculty & Staff > Internal Applicants if you are a current university employee

If you need further assistance, please contact us at 706-721-9365

To apply, visit https://careers.hprod.onehcm.usg.edu/psp/careers/CAREERS/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=12000&JobOpeningId=282062&PostingSeq=1