Job Details

Sr. Assistant Dean, Admissions & Student Services

Position Number: 6119401
Location: Santa Clara, CA
Position Type: Admissions/Enrollment

Sr. Assistant Dean, Admissions & Student Services

Position Title:
Sr. Assistant Dean, Admissions & Student Services

Position Type:
Regular

Hiring Range:

$129,000 to $161,265 / Annual, commensurate with experience

Pay Frequency:
AnnualA. POSITION PURPOSE:
Under the general direction of the School of Engineering (SoE) Dean, with a dotted line to the Vice Provost for Graduate Programs, the Senior Assistant Dean of Enrollment and Student Services has the overall responsibility for the development, coordination, and implementation of recruitment, enrollment management, and student services strategies to achieve enrollment and student service goals across SoE. The Sr. Assistant Dean for Enrollment and Student Services will provide the vision and strategy for growing enrollment in SoE through program development, student recruitment, strategic use of scholarships, and high-quality student services to ensure student progress through graduation. The Assistant Dean will direct the entire admissions and student services team and oversee efforts to ensure a positive experience from first contact with SOE through graduation. A Senior Leadership team member, the Assistant Dean will collaborate with the dean, assistant dean of finance and administration, and director of marketing and communications to ensure strong consistency in messaging and marketing of the School and its programs.

B. ESSENTIAL DUTIES AND RESPONSIBILITIES

Recruitment and Enrollment Management

Develop and execute a strategic recruitment plan geared to achieve program-specific enrollment targets. Continually research and analyze current graduate engineering markets with goals of understanding trends, forecasting future directions, identifying competitors and aspirational schools, and seeking out new market opportunities.

Develop, track, and report on the strategies to gain inquiries and prospects, and move them to become applicants. Keep statistics and analysis on various stages of the pipeline within each program and subprogram. Prepare reports on the relevant data for appropriate parties. Partners with SCU Online on any current and future online graduate programs.

Manage the Teaching Assistant and Research Assistant appointment process. To include ownership of the TA/RA form content used to communicate information, dissemination of information to stakeholders, tracking graduate tuition unit credit commitments and their alignment with SoE policies, resolving related conflicts, recording and communicating with SoE Dean's Office applying graduate tuition unit credits to student accounts, and verifying funding sources listed to support Research Assistant appointments before awards are made. This position will coordinate the content and distribution of all TA/RA appointment letters to students.

Be knowledgeable about the academic programs for each department.

Speak to groups and individuals about our programs and their benefits.

Serves on the Graduate Programs Council with the other Sr. Assistant Deans of Graduate Programs that is overseen by the Vice Provost for Graduate ProgramsCollaborate and consult with on-campus departments, including other graduate schools (Business, Engineering, Law, Pastoral Ministries, and JST) for best practices and coordination of recruitment efforts.

Determine the appropriate outreach efforts (Grad Fairs, Diversity Fairs, etc.) to staff and support.

Oversee the design and execution of the enrollment marketing plan (events, advertisements in different venues, brochures, applications, website, social media, take-aways, etc.) from the point of initial contact through matriculation.

In consultation with the Dean, Associate Dean of Graduate Programs, and Department Chairs, develop a financial aid strategy to utilize financial aid to attract qualified students. Coordinate financial aid awards for incoming students and work with the student services team to monitor financial aid.

Oversee development of all enrollment management marketing materials and collateral including, online print and radio advertising; manage subcontracted agencies as necessary.

Management and Liaison Responsibilities

Work with the Dean, Associate Dean of Graduate Programs, and Chairs to develop admissions standards and enrollment targets.

Provide leadership for enrollment management and recruiting and supervise the department staff and student employee team.

Liaison with appropriate units on campus, including Admissions and Financial Aid.

Serve on local, regional, and national associations to ensure best practices in graduate admissions and student services. Working with the SoE Dean and the Vice Provost for Graduate Programs gathers data for the US News & World Report ranking report.

Lead Student Services Unit

In collaboration with the Dean, develop a comprehensive plan for student services that is aligned with other graduate programs at SCU and ensures students receive strong support for program completion.

Lead staff development in the implementation of a new student services model that provides strong staff support for students in collaboration with faculty advising. Lead culture change and staff development to support the new model of student services.

Guide Graduate Programs Office staff to ensure timely management of enrollment processes, degree audits, degree conferrals, and credential recommendations to the State of California.

Ensure accuracy and timeliness in all student record keeping.

Develop and implement a plan for record-keeping and student communication regarding student test requirements to ensure students are making good progress toward degrees and professional certification. This will involve collaboration among faculty, advisors, department chairs, and program directors.

Lead change from two separate units with different cultures and work styles into one cohesive unit with a strong student focus.

Guide the development of the unit into a single whole with a focus on the entire life of the student. Ensures professional development of staff and leads the development of a new, single culture for the unit.

Other duties as assigned.

C. PROVIDES WORK DIRECTION

D.GENERAL GUIDELINES
Recommends initiatives and implements changes to improve quality and services. Identifies and determines causes of problems; develops and presents recommendations for improvement of established processes and practices. Maintains contact with customers and solicits feedback for improved services. Maximizes productivity through the use of appropriate tools; planned training and performance initiatives. Researches and develops resources that create timely and efficient workflow. Prepares progress reports; informs supervisor of project status; and deviation from goals. Ensures completeness, accuracy, and timeliness of all operational functions. Prepares and submits reports as requested and required.
Develop and implement guidelines to support the functions of the unit.

E. QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The items below are representative of the knowledge, skills, abilities, education, and experience required or preferred.
This position requires the ability to effectively establish and maintain cooperative working relationships within a diverse multicultural environment.

Knowledge
Demonstrated leadership of individuals and entire units, professional development, and mentoring. Experience with higher education admissions and an understanding of the graduate admissions landscape. Demonstrated understanding of strategic marketing and enrollment management strategies Demonstrated understanding of the Jesuit mission, especially values of cura personalis and magis, and their implications for student services and admissions. Demonstrated familiarity with computer platforms and software (Microsoft Word, Excel, and PowerPoint) Familiarity with Slate or Workday is a plus

Skills
Must be able to handle difficult situations with a professional demeanor and communicate effectively to multiple audiences and diverse group Must be entrepreneurial and able to motivate faculty and staff Must be able to think strategically and guide the development of the unit into a coherent whole. Must be able to run and interpret financial reports, forecast the Graduate Programs Office unit's financial needs or shortfalls, independently take corrective action, and assist the SoE Dean and Senior Assistant Dean in the annual budget proposal process for the portion specific to the Graduate Programs Office budget.

Abilities
Ability to develop reports, extract data, analyze output, and evaluate operations based on results Ability to use discretion and maintain appropriate levels of confidentiality Able to meet deadlines, work autonomously, and handle competing demands Ability to think strategically while balancing attention to detail, anticipation of needs, and excellent organizational skills Commitment to multiculturalism and social justice

Education
Master's degree required

Years of Experience
8 years of admissions experience or similar relevant experience is desirable.

F. PHYSICAL DEMANDS
The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. In accordance with the Americans with Disabilities Act, as amended, the California Fair Employment & Housing Act, and all other applicable laws, SCU provides reasonable accommodations for qualified persons with disabilities. A qualified individual is a person who meets skill, experience, education, or other requirements of the position, and who can perform the essential functions of the position with or without reasonable accommodation

Considerable time is spent at a desk using a computer terminal.
May be required to travel to other buildings on the campus.
May be required to attend conference and training sessions within Bay Area or in- or out- of-state locations.
May be required to occasionally travel to outside customers, vendors or suppliers.

G.WORK ENVIRONMENT
The work environment characteristics described below are representative of those an employee encounters while performing the essential functions of this job.

Typical office environment.
Mostly indoor office environment
Offices with equipment noise.
Offices with frequent interruptions.

EEO Statement

Santa Clara University is an equal opportunity employer. For a complete copy of Santa Clara University's equal opportunity and nondiscrimination policies, see https://www.scu.edu/title-ix/policies-reports/

Title IX of the Education Amendments of 1972

Santa Clara University does not discriminate in its employment practices or in its educational programs or activities on the basis of sex/gender, and prohibits retaliation against any person opposing discrimination or participating in any discrimination investigation or complaint process internally or externally. Information about Title IX can be found at www.scu.edu/title-ix. Inquiries can also be made to the Assistant Secretary of Education within the Office for Civil Rights (OCR).

Clery Notice of Availability

Santa Clara University annually collects information about campus crimes and other reportable incidents in accordance with the federal Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. To view the Santa Clara University report, please go to the Campus Safety Services website . To request a paper copy please call Campus Safety at (408) 554-4441. The report includes the type of crime, venue, and number of occurrences.

Americans with Disabilities Act

Santa Clara University affirms its commitment to employ qualified individuals with disabilities within the workplace and to comply with the Americans with Disability Act. All applicants desiring an accommodation should contact the Department of Human Resources, and 408-554-5750 and request to speak to Indu Ahluwalia by phone at 408-554-5750 or by email at iahluwalia@scu.edu.

Telecommute

Santa Clara University is registered to do business in the following states: California, Nevada, Oregon, Washington, Arizona, and Illinois. Employees approved to telecommute are required to perform their work within one of these states.

To view the full job posting and apply for this position, go to https://wd1.myworkdaysite.com/en-US/recruiting/scu/scu/job/Santa-Clara-CA/Sr-Assistant-Dean--Admissions---Student-Services_R5772