Job Details

Office Specialist - Family Medicine

Position Number: 6153082
Location: Augusta, GA
Position Type: Medicine - Other Medicine

Office Specialist - Family Medicine

Job ID: 284257
Location: Augusta University
Full/Part Time: Full Time
Regular/Temporary:

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About Us

Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 10,500 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values https://www.augusta.edu/about/mission.php make Augusta University an institution like no other.

Augusta University's distinct characteristics in education and research include real-world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic and societal concerns locally and across the state.

The University System of Georgia https://www.usg.edu/hr/orientation/welcome_to_the_board_of_regents_university_system_office is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at https://www.usg.edu/policymanual/section6/C2653.

Location

Augusta University

Our Health Sciences Campus: 1120 15th Street, Augusta, GA 30912

Our Summerville Campus: 2500 Walton Way, Augusta, GA 30904

College/Department Information

The Medical College of Georgia is one of the nation's largest medical schools by class size, with 260 students per class. The educational experience is anchored by the main campus in Augusta, regional clinical campuses for third- and fourth-year students across the state and a second four-year campus in Athens in partnership with the University of Georgia. MCG's expanding partnerships with physicians and hospitals across Georgia currently provides about 350 sites where students can experience the full spectrum of medicine, from complex care hospitals to small-town solo practices. MCG and its teaching hospitals also provide postgraduate education to more than 500 residents and fellows in 50 different Accreditation Council for Graduate Medical Education-approved programs. Our researchers and clinicians focus on what most impacts the health of Georgia's and America's children and adults, including cardiovascular biology and disease, cancer, neurosciences and behavioral sciences, public and preventive health, regenerative and reparative medicine, personalized medicine and genomics. Our physician faculty also share their expertise with physicians and patients at about 100 clinics and hospitals statewide.

Job Summary

Ensure administrative support for the Department of Family Medicine with considerable latitude for exercising judgment and discretion. Maintain confidentiality. Provide all aspects of administrative support to the faculty member and residents via Microsoft Office and other computer software/databases. Make responsible decisions regarding prioritization and respond to requests for assistance in a timely and effective manner. Comply with all policies and procedures and always operate with a team attitude.

Responsibilities

The responsibilities include, but are not limited to:

Administrative Duties

Greet all visitors in person and via phone and direct appropriately.

Provide courteous customer service to all which includes visitors, patients, faculty, residents, colleagues, etc.

Compose memos and general letters for the office.

Maintain and update faculty CVs.

Prepare reports: gather and compile information, perform calculations, and assist in the development of narrative information or graphic displays.

Assist in researching articles requested by various faculty and/or residents.

Assist in the preparation of PowerPoint presentations for faculty and/or residents.

Arrange and process travel (including foreign travel) for faculty and/or residents along with conference registration, hotel, and airline reservations. These arrangements include preparation and routing of Travel Authorization and the Travel Expense Statement upon return.

Process faculty members' license reimbursement, membership dues, and subscriptions.

Prepare faculty manuscripts for publication.

Utilize department's scheduling software to verify faculty availability for meetings, teaching, or educational duties as needed. Once clinic schedule is final, ensure that Outlook calendar is populated with correct information.

Schedule meetings for assigned faculty members.

Perform budget reconciliation, procurement, facilities management, and operational activities

Complete check requests, IDRs, as needed.

Ensure orders are properly charged to departmental funds or one of the sponsored accounts

Correspondence/Reports

Maintain correspondence and reports; check and compare with previous communication and bring significant items, changes, errors, or omissions to the attention of the supervisor or faculty member; prepare a response for approval or signature of supervisor. Determine priority of incoming material and route to appropriate personnel.

Other Misc

Other misc. work as required and related to section in Family Medicine in which Office Specialist is assigned.

Residency Section: Support the program and residents with orientation, graduation and other duties as needed.

Student Section: Support the program, students, and Annual Clerkship meeting as needed.

Business Section: Facilitate the work of the Business Manager and Administrator. Back-up the telephone with the Chairs Office phone. Participate in setting up for any departmental events, such as retirement parties, etc. Other duties as required.

Required Qualifications

Associate's degree from an accredited college or university in a related field.

OR

High School Diploma, GED, or equivalent from a recognized State or Federal accredited organization with a minimum of three years of progressively responsible office support experience.

Knowledge, Skills, & Abilities

Ability to maintain confidentiality

Excellent interpersonal, written and verbal communication skills

Proficient in Microsoft Office and other computer software/databases

Detail-oriented with strong organizational, prioritization and multi-tasking skills

Shift/Salary/Benefits

Shift: Days/M-F

Pay Band: 3

Salary: $16.54 - $19.86/hour

Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position

Recruitment Period: 4/10/25 - Until Filled

Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees.

Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays.

Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program. Consider applying with us today!

Conditions of Employment

All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University.

If applicable for the specific position based on the duties: the candidate will also need to have a credit check completed for Positions of Trust and or approved departmental Purchase Card usage.

Motor vehicle reports are required for positions that are required to drive an Augusta University vehicle.

For Faculty Hires: Final candidates will be required to provide proof of completed academic degree(s) as well as post-secondary coursework in the form of original transcript(s). Those candidates trained by a foreign institution will also be required to provide an educational/credential evaluation.

All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive [patient, student, employee, financial, business, etc.] information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond.

Other Information

This position is also responsible for promoting a customer-friendly environment and providing superior service to our patients, students, faculty, and employees. "Augusta University is a patient-and family-centered care institution, where employees partner every day with patients and families for success."

Augusta University is a tobacco-free environment, and the use of any tobacco products on any part of the campus, both inside and outside, is strictly prohibited.

Equal Employment Opportunity

Augusta University is proud to be an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans.

How To Apply

Consider applying with us today!

https://www.augusta.edu/hr/jobs/

Select University Faculty & Staff > External Applicants if you are a candidate from outside the university

Select University Faculty & Staff > Internal Applicants if you are a current university employee

If you need further assistance, please contact us at 706-721-9365

To apply, visit https://careers.hprod.onehcm.usg.edu/psp/careers/CAREERS/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=12000&JobOpeningId=284257&PostingSeq=1